Privacy Policy
Last updated: 21 August 2025
We are committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.
Information We Collect
To provide our custom songs service, we collect the following information:
Personal Information:
When you place an order, we may collect your name and email address.
Song Details:
We collect any personal details you choose to share in order to create your custom song, including lyrics, stories, or themes you want to include.
Payment Information:
Payments for our services are processed securely through Stripe. We do not store or have access to your credit card information. Stripe handles all payment processing securely.
How We Use Your Information
We use the information you provide in the following ways:
To communicate with you about your order, revisions, and any updates regarding your custom song.
To personalise and create your custom song based on the details you provide.
To process payments and manage billing.
To improve our services and ensure a smooth customer experience.
Data Security
We take the security of your personal data seriously. All data you provide is stored securely and protected through appropriate technical and organizational measures. Payment information is processed by Stripe, a third-party payment processor, which complies with industry security standards to protect your financial data.
Sharing Your Information
We do not share, sell, or rent your personal information to third parties under any circumstances, except as required by law or as necessary to provide the services outlined in this policy. We use third-party services like Stripe to process payments, but they are solely responsible for securing and handling your payment information.
Retention of Your Data
We will retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting requirements.
Your Rights
You have the right to:
Request access to the personal data we hold about you.
Correct any inaccuracies in your personal information.
Request deletion of your personal data, subject to any legal or contractual obligations.
Withdraw consent where applicable, though this may affect your ability to continue using our service.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Email: support@customchorus.com